Retailers are always looking for the next best advantage in the ongoing battle for consumer attention. As ecommerce evolves, there are more opportunities to create personalized shopping experiences and generate greater customer loyalty. The latest advancement in ecommerce platforms is going headless. Headless ecommerce refers to splitting the front and backend systems, compared to traditional ecommerce systems that tightly couple the backend with the frontend.
Understanding the advantages of headless commerce and traditional commerce will help determine which approach is right for your organization.
Headless Commerce vs. Traditional Commerce: Pro and Cons |
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Headless Commerce |
Traditional Commerce |
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Definition |
An ecommerce system in which the front-end and back-end systems run separately. |
An ecommerce system where the entire platform is built together as a single, integrated system. |
Pros |
High degree of flexibility |
Easy to use |
Greater customization options |
Everything is integrated |
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Easily scalable |
More affordable |
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Cons |
Higher upfront costs |
Limited flexibility |
Requires technical expertise |
Difficult to customize |
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Longer development times |
Higher total cost of ownership |
Now that we’ve laid out the basic distinctions of headless commerce vs. traditional commerce, the following sections discuss the implementation of both, who each system is best suited for, and the best practices to get yourself started.
There’s no universally correct choice between traditional or headless ecommerce systems. Different organizations will naturally gravitate towards one or the other based on various factors affecting their company, such as size & scale, audience, level of technical expertise, and budget.
The following subsections discuss common company types and identifies the typical best fit for their model:
Small Business - Traditional Commerce |
Small businesses with a limited budget often find themselves in need of a comprehensive, one-stop shop that allows them to manage everything from a single interface. Similarly, because smaller companies typically have less extensive inventory, they rarely require the customization offered by headless commerce systems. |
Large Enterprises - Headless Commerce |
For larger companies with a greater budget to spend upfront and more complex inventory and personalization needs, the benefits offered by a headless commerce system is the best fit. These systems offer users a greater degree of flexibility when working between your company’s frontend and backend, making them ideal for companies seeking a more personalized experience. Further, the decoupled front and backend systems provide an additional layer of scalability and security to handle larger traffic volumes. |
Businesses With Complex Integrations - Headless Commerce |
Headless commerce allows for complex integrations with a variety of different platforms, like marketing automation tools or customer relationship management software. This makes it ideal for businesses that rely on a wide range of different tools and systems to manage their operations. |
These examples are, of course, generalities. Because each company is different, the reality is that one or the other may be a better fit for your company, depending on your organization's specific goals, team composition, and legacy platforms.
If either of these systems COULD work for your company, that makes it difficult to know where to go from here. As a result, we’ve included this section for readers who still aren’t sure where to go from here, identifying the steps involved in getting started with both headless commerce vs. traditional commerce.
When getting started with your headless commerce journey, keep these five steps in mind.
If you are still wrestling with the question of headless commerce vs. traditional commerce, it may be prudent to consider working with a specialty consultant that weighs both offers in correspondence to your unique circumstances. Concord’s expert team guides you through the retail experience, leveraging artificial intelligence (AI) and data science for marketing personalization and building loyal customers who come back for more. This allows your company to scale your operations between headless and traditional systems as you grow without the hassle of doing it yourself.
If you are looking for expert consultants to help guide you through your ecommerce journey providing professional assistance every step of the way, Concord is the perfect fit.
Concord USA is a consultancy that combines technology and industry depth with a get-it-done culture to enable resiliency, efficiency, and innovation. Whether you are trying to improve customer satisfaction, data strategies, security, or other technological issues, Concord can help.
Contact us today to learn more about headless commerce vs. traditional commerce, our Technology Integration Services, and how we can help your business thrive.