Natalie Sheffield

How Micro-Interactions Enhance Your App Experience

After a few hiccups in the evolution of UI, micro-interactions help bring an engaging human element...

Growth and Sophistication in CUI: What Does That Mean for Your Organization?

AI has made a substantial impact on user experience. Here’s how conversation user interaction (CUI)...

Navigating the Modern CIO Landscape

From technology to strategy and innovation to EQ, the CIO Council of South Florida’s recent panel...

Revolutionizing Patient Experience Through Healthcare Loyalty Programs

Improving loyalty in healthcare can help reduce costs and prevent poor health. We look at how to...

Avoiding the Dangers of Composable Architecture Done Wrong

We share five keys to avoiding pitfalls and harnessing the full potential of composable...

Data Governance vs. Data Management: Definitions and Strategies

Thriving businesses know how to harness the power of data and technology in today's digital world....

Business Intelligence Strategy and Roadmap: A Guide

How confident are you in your business intelligence (BI) strategy? Implementing an effective BI...

The Pitfalls of Data Fluency — Insights from Marketing Analytics Summit

Is your organization data fluent? Find out the key pitfalls befalling organizations, plus other...

Headless Commerce Benefits: Are They Right For You?

Ecommerce businesses seek innovative ways to enhance customer experiences, improve website...

Customer Retention in the Insurance Industry: Listening to the Healthcare Data

The significance of member and customer retention in the insurance industry cannot be overstated,...