How to Use Value-Based Care Data Analytics to Improve Customer Satisfaction

Data analytics directly affect the success of payers in delivering care that meets member needs and...

Unveiling Microsoft Fabric

Find out the 5 key takeaways you need to know about Microsoft's latest innovation.

Salesforce Data Management Best Practices: Getting the Most Out of Salesforce

Effective data management is crucial for organizations seeking to streamline operations, enhance...

Ecommerce Cloud Architecture: How to Optimize Your Cloud

Ecommerce business operations rely on cloud architecture to function. As an extremely flexible and...

Customer Data Platforms in Retail: Is a CDP Right for You?

A customer data platform (CDP) in retail is a technology solution for retailers that collects...

Improving Customer Experience Through Salesforce

Key takeaways from Salesforce World Tour NYC. Concord joined Salesforce customers, partners, and...

Retail Data Management: Building a Roadmap for Success

More retailers are paying attention to their retail data management strategy and realizing that...

Retail Loyalty Strategies: How to Get Started

For many customers, retail loyalty strategies play a principal part in the ecommerce shopping...

The Role of Value-Based Healthcare in Patient and Member Experience

Payers are focusing more on value-based healthcare, patient experience, and what supports it, like...

Simplifying FHIR Standards for Healthcare Payers

For most healthcare professionals, the fast healthcare interoperability resource (FHIR) standard...