Natalie Sheffield

How to Build a Customer Experience Strategy in Retail: 7 Things You Can Do Now

Customer experience is the much-heralded and often elusive target that turns a casual shopper into...

Healthcare Payer Data Analytics and Data Management

Healthcare payer data analytics management is crucial in optimizing payer operations and improving...

Healthcare Cloud Adoption: A Payer's Guide

The current economic climate has put a lot of pressure on the healthcare industry to play catch up...

SaaS vs. IaaS vs. PaaS: Healthcare's Best Option

Within healthcare as a whole, cloud operating models are relative newcomers to the industry....