Insights
Concord insights on technology and consulting topics. Some might call it blogworthy.
Data Solutions & Analytics
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Retail
Customer Data Platforms in Retail: Is a CDP Right for You?
A customer data platform (CDP) in retail is a technology solution for retailers that collects...
3 Minute Read
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Digital & User Experience
Improving Customer Experience Through Salesforce
Key takeaways from Salesforce World Tour NYC. Concord joined Salesforce customers, partners, and...
3 Minute Read
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Data Solutions & Analytics
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Retail
Retail Data Management: Building a Roadmap for Success
More retailers are paying attention to their retail data management strategy and realizing that...
4 Minute Read
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Retail
Retail Loyalty Strategies: How to Get Started
For many customers, retail loyalty strategies play a principal part in the ecommerce shopping...
8 Minute Read
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Data Solutions & Analytics
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Healthcare
The Role of Value-Based Healthcare in Patient and Member Experience
Payers are focusing more on value-based healthcare, patient experience, and what supports it, like...
4 Minute Read
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Data Solutions & Analytics
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Healthcare
Simplifying FHIR Standards for Healthcare Payers
For most healthcare professionals, the fast healthcare interoperability resource (FHIR) standard...
3 Minute Read
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Digital & User Experience
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Retail
Headless Commerce vs. Traditional Commerce: Which is Right for You?
Retailers are always looking for the next best advantage in the ongoing battle for consumer...
3 Minute Read
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Healthcare
Health That Connects + Tech That Cares – Insights from HIMSS 2023
We reveal 3 major themes from the HIMSS2023 global healthcare conference that you need to know.
4 Minute Read
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Consulting Tips & Tricks
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Digital & User Experience
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Retail
How to Build a Customer Experience Strategy in Retail: 7 Things You Can Do Now
Customer experience is the much-heralded and often elusive target that turns a casual shopper into...
4 Minute Read
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Data Solutions & Analytics
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Healthcare
Healthcare Payer Data Analytics and Data Management
Healthcare payer data analytics management is crucial in optimizing payer operations and improving...
3 Minute Read
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