Customer Data Platforms in Retail: Is a CDP Right for You?

A customer data platform (CDP) in retail is a technology solution for retailers that collects...

Improving Customer Experience Through Salesforce

Key takeaways from Salesforce World Tour NYC. Concord joined Salesforce customers, partners, and...

Retail Data Management: Building a Roadmap for Success

More retailers are paying attention to their retail data management strategy and realizing that...

Retail Loyalty Strategies: How to Get Started

For many customers, retail loyalty strategies play a principal part in the ecommerce shopping...

The Role of Value-Based Healthcare in Patient and Member Experience

Payers are focusing more on value-based healthcare, patient experience, and what supports it, like...

Simplifying FHIR Standards for Healthcare Payers

For most healthcare professionals, the fast healthcare interoperability resource (FHIR) standard...

Headless Commerce vs. Traditional Commerce: Which is Right for You?

Retailers are always looking for the next best advantage in the ongoing battle for consumer...

Health That Connects + Tech That Cares – Insights from HIMSS 2023

We reveal 3 major themes from the HIMSS2023 global healthcare conference that you need to know.

How to Build a Customer Experience Strategy in Retail: 7 Things You Can Do Now

Customer experience is the much-heralded and often elusive target that turns a casual shopper into...

Healthcare Payer Data Analytics and Data Management

Healthcare payer data analytics management is crucial in optimizing payer operations and improving...